Service Alternatives, Inc. is a non-profit organization dedicated to encouraging proactive communication and Inside Out Change, continues to advance the field of de-escalation. Service Alternatives, Inc. was established by Fran Einterz in 1983 to address the problem of conflict between customers and vendors. Einterz, a management consultant observed how vendors were engaging with customers in … Read moreThe Brad Pitt Approach To Learning To Find Alternatives