All eyes were elsewhere, as quietly, from nowhere, against expectation, rolling with momentum, George Russell claimed the first pole position of a young career pointing to the stars. Belatedly, the cameras turned their attention on the Mercedes man and seconds later his name led all the rest at the Hungarian Grand Prix. His voice scrambled … Read moreHungarian Grand Prix qualifying – Russell takes shock pole position

For more than 20 years, I have railed against shoddy service and rip-off products.From second-rate spa stays to tasteless supermarket steaks, you name it, I’ve complained about it — and been compensated. In the first six months of this year alone, I pocketed £600. But while knowing how to fight your corner can make you … Read moreLessons we can all learn from the Queen of Complaints