Service Alternatives, Inc., an organization that is a non-profit organization dedicated to promoting proactive communication and Inside Out Change, continues to advance the field of de-escalation. It was founded in 1983 by Fran Einterz, Service Alternatives was formed in response to the escalation of conflict in customer-vendor relationships. Einterz, a management consultant recognized that vendors … Read more4 Steps To Find Alternatives A Lean Startup