What Does MLS Stand For?
– Day by day/weekly/monthly call quantity (total number of enterprise calls, calls per division, calls per agent, calls inside a selected date vary, and so forth.) – Outbound Calls:Incoming Calls ratio – Percentage of missed calls, transferred calls, calls that went to voicemail Call Abandonment Charge – Cost per Name – Average call size Customer … Read moreWhat Does MLS Stand For?